5 Facts You Need to Know About Artificial Intelligence

5 Facts You Need to Know About Artificial Intelligence (A.I.)

1. By 2020, 85% of customer interactions will be managed without a human

2. By 2018, 6 billion connected devices will proactively ask for support
3. By 2018, "Customer Digital Assistants" will recognize customers by face and voice
4. 80% of executives believe A.I. improves worker performances
5. By 2020, A.I. will replace 16% of American jobs...so start diversifying your portfolios!